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Care

A full array of cleaning and repair services

Cleaning

Your old rug will be looking like new in no-time. We use a rigorous cleaning process, with mild detergents, to make even the oldest pieces shine.

Repairs

Worn medallions, torn edges, ripped fringes are not a concern. We'll fix your rug up to be like the day you fell in love with it.

Sizing

Moved a rug to a new room and it no longer fits? We can cut and sew your rug down to size so you can continue to enjoy your cherished piece.

Upcycle

No place to put your old rug? We'll help you turn it into pillows, runners, or assist in donating it to charitable organizations.

Comprehensive Cleaning

We use a variety of techniques and processes to clean your rugs in the way that is best suited for its material, weave, age, and dyes. We have both automated systems, and traditional hand-wash techniques and staff members experienced in both methods - our cleaning team members and equipment are ONLY meant for rugs, we are specialized in a way that your local dry-cleaner is not. 

Our 10-Step Process

• We begin with an in-depth inspection of your rug for any hidden damage or staining.

• This is followed by a 2-sided machine augmented dusting where we beat the rug to dislodge accumulated dirt and debris.

• Dislodged debris is removed with an extensive vacuuming, careful to not damage fibers.

• The rug is then fully submerged in water, where it is allowed to soak completely.

• We then hand scrub the fringes with specially formulated solutions to clean and preserve these delicate areas.

• A mild detergent specifically selected for your fiber type is added to the water bath, and the fibers are agitated with special tools to scrub individual knots throughout the rug.

• A spade-like tool is then used to scrub the pile, further removing pollutants and cleaning fibers, while also re-orienting fiber direction.

• Once the soap mixture has been used to thoroughly clean the rug, the detergent is cleansed completely from the rug with repeated clear water washes and spade treatment.

• The rug is then put through a centrifuge to remove over 95% of the moisture accumulated in the bath.

• Finally we hang your rug to dry in a humidity and temperature controlled room until fully dried. Once dry, the rug is moved into direct sunlight to kill any remaining bacteria, and ready to return to its home.

SPRING CLEANING TIME!

Fill out the form above, give us a call, or walk into the store to get our cleaning services

We welcome you to bring your rugs into our Montrose, CA location for cleaning. We also have a pickup service, and you can call us at 818-330-9977 to arrange for pickup and delivery. Standard cleaning is a flat fee based on the size of your rug, while stain removal will be quoted separately upon inspection. 

Turnaround times for standard cleaning are around 7 days.

Repairs are specific to each and every rug, and will be appraised by our repair team. Rugs for repairs need to be dropped off at our showroom, but in certain circumstances can be picked up for a fee. 

Turnaround times for repairs are dependent on the extent of repairs, and will be quoted along with repair costs before we begin servicing your rug.

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